Privacy Policy

Effective Date: May 2026

At Lifecare Homoeo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide through our website.

1. Information We Collect

Appointment Form:

• Patient Name
• Age
• Gender
• Mobile Number
• Preferred Appointment Date & Time
• Selected Branch
• Additional Notes (optional)

Contact Form:

• First Name & Last Name
• Phone Number
• Email Address
• Message / Enquiry

We only collect information that is necessary to provide our services.

2. How We Use Your Information

• To schedule and manage appointments
• To contact you regarding your enquiry or appointment
• To provide consultation support
• To improve our services and patient experience

We do not use your data for unrelated marketing without your consent.

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties.

Your information may only be shared:

• With clinic staff for appointment handling
• If required by law

4. Data Security

We take reasonable steps to protect your data from unauthorized access, misuse, or disclosure. However, no online transmission is completely secure.

5. WhatsApp Communication

If you contact us via WhatsApp, your communication is handled through WhatsApp’s platform.

• WhatsApp may process your data under its own privacy policies
• Avoid sharing highly sensitive medical information via chat

6. Cookies & Tracking

Our website may use basic cookies or analytics tools to improve user experience.

7. Your Rights

• Request access to your data
• Request correction of your data
• Request deletion of your data

8. Contact Us

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.